Live Events Group Privacy Policy Last updated September 2022
The purpose of this Privacy Policy is to describe how I collect, use, store, process, and share your information in relation to this website (www.liveeventsgroup.co.uk).
My contact details
Name: Julian Wharam trading as Live Events Group
Address:
Phone Number:
E-mail: enquiries@liveeventsgroup.co.uk
The GDPR defines a ‘data controller’ as the person in an organisation who: ‘determines the purposes and means of processing personal data’. I, Julian Wharam, am a registered Data Controller and Data Processor and abide by the regulations imposed by such procedures. My Information Commissioners Office registration number is: XXXXXXXX. If I discover there has been a breach of your personal information, I will tell you as soon as possible and inform the ICO if necessary.
What type of personal information do I collect?
Under GDPR you have the right to know what client data I hold, why I hold it, and for how long. The client data that I hold may include:
– Your name and address
– Contact information including email address and phone number
– Payment information I keep a note of payments you have made and invoices on a financial spreadsheet for my business. I am required by law to retain certain financial information for tax purposes. I keep financial information for 7 years as advised by HMRC. Payment by BACS or cash will be processed by my bank, transactions may be viewed by employees of the bank and tax HMRC. When payment is made via BACS, your account name or reference (or the name of the person who is paying) may show up on my online or paper bank statements. You have the right to discuss alternative payment options with me.
– Emails, texts, messages to you, and yours to me. I will delete emails / texts after I have noted the contents (for example, emails around scheduling). Electronic correspondence will also be held by the corresponding app (email provider, device SMS, WhatsApp). I may keep emails/texts if I consider them necessary to our work and if I believe you may return as a client so that I can provide a continuous service.
Website Access
When you visit the website www.liveeventsgroup.co.uk, I will collect the following information about your visit: I.P. address, location, search engine, date, time, web pages visited, operating system, and device.
My website is hosted by nublue.co.uk, who adhere to the requirements of GDPR. None of your personal information is stored on my website, other than to momentarily collect and send it to my email account for the purposes of our initial contact
What is the lawful basis for me processing your data?
In order to provide you with DJ services I will need information from and about you.
I only use information about you in ways that are core or legally essential for me to fulfil my role as an effective and responsive DJ to you.
How do I obtain your personal data?
I will collect your personal information in the following ways: via my website, over the telephone, via email, over a messaging service and in person during any meetings.
Why do you need my personal information and what are you doing with it?
Your personal information helps to compile a quote for the DJ services and to be able to remain in contact with you about those services.
How do I use your information?
I will never use your personal data for any purposes other than the administration of the DJ service that I am providing to you i.e. to arrange, cancel and rearrange meetings/performances and confirm details of our service. I will also use the information that I collect about you in order to develop a more user-friendly website.
Do you share my information with anybody?
Some of your personal information such as website visits, telephone call data, or payment information, is shared with the website provider, mobile phone operator, or card payment provider respectively. These providers operate under their own privacy policies, and these can be provided upon request.
A limited amount of personal details shared with third parties to fulfil legal obligations in respect of tax and accounting purposes. For example, my accountant is permitted access to my invoices.
I will never pass on your contact details to any third party organisations for the purposes of sales, marketing or research.
How long do you hold information?
I will keep your contact information indefinitely if it is possible that you may return as a client or until you request that the information be deleted.
After I have deleted your data, it may persist on backup or archival media for legal, tax or regulatory purposes.
What are my rights? Who would I complain to if I have concerns?
You have a right to ask me to delete your personal information, to limit how I use your personal information, or to stop processing your personal information. You also have a right to ask for a copy of any information that I hold about you and to object to the use of your personal data in some circumstances. In more detail you the following rights
– To be informed what personal information I hold (i.e. this document).
– To see the personal information I hold about you. (Subject Access Request). This will be produced within 30 days in electronic format.
– To rectify any inaccurate or incomplete personal information.
– To withdraw consent to me using your personal information.
– To request your personal information be erased. (Right to Erasure) Though I can decline if the information is needed for me to practice lawfully and competently for example in order to defend myself in a claim situation, or to comply with my insurance terms and conditions.
– To receive the personal information which you previously provided, and the right to transfer that information to another party.
It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
If you have questions, any complaints or you’d like to make a request as outlined above, please put it in writing and email: enquiries@liveeventsgroup.co.uk I will get back to you within 30 days.
You can read more about your rights at ico.org.uk/your-data-matters
If you want to make a formal complaint about the way I have processed your personal information you can contact the ICO which is the statutory body that oversees data protection law in the UK. For more information go to ico.org.uk/make-a-complaint
We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
How do I store your data?
I take the security of the data I hold about you very seriously and as such I take every effort to make sure it is kept secure. Electronic records are kept on password-protected devices. There are no paper records.
Additional Information
Cookies
www.liveeventsgroup.co.uk uses cookies and Google Analytics. Google Analytics is a service provided by Google that gathers anonymous data on how people are using websites and then provides visitor statistics, details of page views etc. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Change of business ownership and control
Live Events Group may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Live Events Group. Where it’s relevant to any part of the business being transferred, data provided by users will be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us. We may also disclose data to a prospective purchaser of our business or any part of it.
Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are therefore advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
